Hotel Romeneo – Terms and Conditions

Welcome to Hotel Romeneo! We are delighted to have you as our guest. Before proceeding with your reservation and stay, please take a moment to review our basic terms and conditions outlined below:

1. Reservation and Check-In:

• All guests must be at least 18 years old to check-in or have a guardian present.
• Valid identification (passport, national ID, or driver’s license) is required for all guests during check-in.
• Check-in time is from 2:00 PM onwards, and check-out time is by 12:00 PM (noon).
• Early check-in and late check-out are subject to availability and may incur additional charges.

2. Room Occupancy:

• The maximum number of guests allowed in each room is as stated in the reservation details.
• Additional guests beyond the specified capacity may not be accommodated without prior approval and extra charges may apply.

3. Payment and Cancellation Policy:

• A valid credit card is required to secure your reservation. We accept major credit cards (Visa, MasterCard, American Express, etc.).
• Payment will be processed upon check-in, and charges for additional services or damages may be billed at check-out.
• Cancellation policies may vary based on the type of reservation. Please refer to your booking confirmation for specific details.

4. Hotel Conduct:

• Guests are expected to conduct themselves in a respectful and courteous manner towards other guests and hotel staff.
• Any behavior that disturbs other guests, causes damage to the property, or violates hotel policies may result in immediate eviction without refund.

5. Smoking and Pets:

• Hotel Romeneo is a non-smoking property. Smoking is strictly prohibited in all indoor areas.
• We do not allow pets on the premises, with the exception of service animals. Please inform us in advance if you require a service animal during your stay.

6. Liability and Valuables:

• The hotel is not liable for loss, theft, or damage to guests’ personal belongings or valuables during their stay.
• We provide in-room safes for guests to store their valuable items. It is recommended to use them for securing valuable possessions.

7. Facilities and Amenities:

• Guests are welcome to use the hotel’s facilities and amenities, such as the swimming pool, fitness center, and restaurant, following the designated schedules and rules.

8. Privacy Policy:

• We respect your privacy and protect your personal information. Please review our Privacy Policy to understand how we handle your data.

By proceeding with your reservation or staying at Hotel Romeneo, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you have any questions or concerns, please don’t hesitate to contact our front desk staff.

Thank you for choosing Hotel Romeneo, and we look forward to making your stay enjoyable and memorable!